Subject: Formal Inquiry Regarding February 12 Appointment and Administrative Conduct I am writing to formally document an issue that occurred on February 12 in relation to my scheduled telehealth app... Read more
Unprofessional staff and terrible patient care. My friend was turned away while feeling very sick, ultimately ending up in the hospital. The office staff refused to coordinate with the hospital doctor... Read more
The receptionists are very nice. The whole office and other areas are clean. They will see you at the time your appointment was scheduled. Make sure you call in advance though and that is why they are... Read more
This clinic has several locations. The location on East 17th Street is excellent, the reception staff are polite, always helpful, and willing to explain things. The doctors are also very responsive an... Read more
Dr Ellen and her team are exceptional. They go beyond your typical psychiatrist who just sees you for a minute and kicks you out. Ellen specifically, for me, takes the time to see how I’m doing in l... Read more
1. Does the healthcare office offer private or semi-private rooms?
2. Does the healthcare office have a space where a friend or partner can sit while I get treatment?
3. Does the healthcare office coordinate transportation or allow rideshares to and from treatment?
4. Does the healthcare office have extended hours?
5. Do you offer free consultations on TMS, Ketamine or Spravato?
6. What is the price range for ?
7. Types of TMS offered (standard rTMS, deep TMS, theta burst, accelerated TMS)
8. Awards or accreditations
9. Professional affiliations (APA, Clinical TMS Society, etc.)
1. Do you accept HSA or FSA Funds ?
2. Do you offer payment plans ?
3. Do you accept Medical Credit Cards ?
